Privacy Policy for Ally Removals
Last updated: 17th June 2025
At Ally Removals, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Home or business address
Payment details (only via secure payment processors)
b. Service Information
Details of the move or delivery (e.g. pickup/delivery addresses, inventory)
Special instructions or preferences
c. Technical Data
IP address
Browser type and version
Time zone setting and location
Device information
Website usage data via cookies and analytics tools
2. How We Use Your Information
We use your information to:
Provide removal and courier services
Respond to inquiries and manage bookings
Process payments securely
Improve our website and customer experience
Send important updates or service notifications
Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your information with:
Our staff or contractors for the purposes of fulfilling a service
Payment processors (e.g., Stripe, PayPal) for secure transactions
Legal or government authorities, if required by law
4. Data Security
We use appropriate technical and organizational measures to protect your data. These include encrypted communications (SSL), secure data storage, and restricted access to personal information.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict how we use your data
Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [Insert Contact Email].
6. Cookies
Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.
7. Retention of Data
We retain your data only for as long as necessary to:
Fulfill the services
Comply with legal, accounting, or regulatory requirements
Resolve disputes
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
9. Changes to This Policy
We may update this policy from time to time. All changes will be posted on this page with the revised date. Continued use of our services after any changes indicates your acceptance.
10. Contact Us
For any questions about this Privacy Policy or your personal data, contact us at:
Ally Removals
Email: info@allyremoval.com
Phone: 07393 139815
Website: www.allyremovals.com